We offer Snowsports in winter and Watersports in Summer, if you are purchasing a watersports gift voucher these terms do NOT apply.
Weekendskitrips Terms & Conditions
All guests MUST be in possession of a valid insurance certificate covering European travel and winter sports cover if applicapable. Remember, things can go wrong on holiday. You could have an accident or fall ill; you could have money or luggage stolen; your visit might be cancelled or cut short through injury or illness; your family may need to fly out to be with you if there is a serious incident. All these risks and more can be covered by taking out travel insurance.
2. Booking & Payment
DEPOSIT - We require a deposit of £100 per person for departures by sea. We may increase the deposit as the departure time gets nearer.The deposit is accepted as the first instalment of the holiday payment after confirmation of the booking and is only refunded if the booking is not accepted by the company.
BALANCE - Payment must be made in full 10 weeks prior to departure. In the case of bookings made within 8 weeks of departure, full payment is due at the time of booking. If we have not received the balance by the specified dates we reserve the right to cancel the booking.
3. Cancellation by you
Cancellation must be made in writing and will be effective from the date we receive the cancellation. We suggest you arrange insurance covering cancellation.
The following cancellation charges will apply :
Notice received more than 4 weeks before departure - forfeit deposit
Notice received less than 4 weeks before departure - 100% of invoice total (i.e the whole amount of the trip)
4. Name changes
We can make guest substitutions/name changes to a ferry reservation, but will pass on any charges made by ferry companies to you.
6. Carriage of skis and snowboards
Skis and snowboards are carried free of charge on Condor Ferries, and on our coaches.
7. Force Majeure
We cannot be held responsible for weather conditions such as avalanches, mud slips, lack of snow, storms etc, which may affect clients skiing or transfers.
For departures by sea: in case of resort closed due to lack of snow, or ferry cancellation, we will cancel the departure and offer a full refund or transfer to another trip at a later date
In the event of any dissatisfaction with the accommodation or service provided, the matter must be reported immediately to the Resort Manager in the first instance, and we will endeavour to rectify the problem whilst you are still in residence. On return, please report any dissatisfaction to Geoffrey Spencer-Tucker, email firstname.lastname@example.org
9. Data Protection
Please be assured that we have measures in place to protect the personal booking information held by us. We respect your personal data; we will not sell it to anyone. We will only release it to others when essential to deliver your holiday (for example,ski passes, ferry operators,border controls). We do not have access to any of your payment card data.